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Main > OCC Agent Desktop Software - Windows

Is there a way to have the support icons show up as email signatures?
Last Modified Time: 05/24/09
I just signed up and added the HTML. How can I ensure that i have everything OK and test the chat system?
Last Modified Time: 05/11/10
What are the supported Operating systems for the OCC Agent Desktop Software?
Last Modified Time: 05/11/10
What languages is the software available in?
Last Modified Time: 05/11/10
I cannot see what my visitor is typing.
Last Modified Time: 05/11/10
Why am I unable to monitor visitors to my site? The Chat Request works, but I do not see them as they surf.
Last Modified Time: 09/01/10
Monitoring another operator's chat as supervisor is not working in the Agent Desktop Software
Last Modified Time: 09/01/10
When attempting to use the Email feature within Missed Requests, Offline Messages, or Chat History, I get the error: COULD NOT PERFORM THIS OPERATION BECAUSE DEFAULT MAIL CLIENT IS NOT PROPERLY INSTALLED.
Last Modified Time: 11/19/10
How can I manage the notifications/popups of the agent?
Last Modified Time: 09/19/11
My IT department wants to know what port does the OCC software use to communicate to your service and where is it connecting to?
Last Modified Time: 10/26/11
Why does the co-browsing feature not reflect the exact page the visitor is on?
Last Modified Time: 08/05/12
How can I download the latest client software for Windows operating systems?
Last Modified Time: 11/15/12
My website icon keeps going offline when I do not change my status to Offline.
Last Modified Time: 12/19/12